Cindy Novotny is a motivational speaker, author, personal coach and trainer that specializes in sales, customer service, and leadership. She is the author of the book "Living with No Balance and Loving It." She travels the globe 50 out of 52 weeks a year. She is a great inspiration for many people. Her passion, and no nonsense approach is what keeps many companies and individuals requesting her services.
Wednesday, May 23, 2012
Email is not a Conversation!
I have been saying for the past few years that everyone needs to pick up the phone more and call each other rather than having an entire conversation via email. Recently I have seen a few cases where things got heated up because of what was being said in an email conversation. You can not communicate passion, excitement or frustration in an email - it is always misinterpreted. This applies to business, family and inter-office communication. Say what you mean and get it said in less time than texting or typing an email.
Everyone is so concerned about the future of relationships. I hear from my clients in the law firms, hotels, medical centers, real estate and retail that they need to build better relationships in and outside of their organization. If you want to influence people you need to talk with them - not to them! Whether you are in sales, a managing partner in a professional service firm or selling a luxury consumer product - people do business with people. So stop being lazy, stop hiding behind the keyboard and reach out to those you want to talk with - you will be amazed at your success!
Friday, May 18, 2012
Immerse Yourself
No matter where you are in your job or in the world, it is so important to immerse yourself into your role. In a work environment, you must get to the bottom of all client needs, dive into your job and challenge yourself to reach goals. I tie this in to traveling around the world. 9/10 I am traveling the world for business, so I'm immersed in my job but I really try and become a part of the city I'm in. Immerse yourself in the city or country you're in, learn the history, eat the food, understand the culture - appreciate what this world has to offer and what you have to offer the world.
Tuesday, May 1, 2012
The World Belongs to Those Who Explore!
I love traveling and as I sat in Cape Town, South Africa last week I realized that my life is exploring the world. Every minute of every day I am thankful that I get to meet people from all over the world, try new foods, learn about history, get fascinated about cultures, clothes, ideals and of course, the magnificent scenery.
I understand that not everyone can travel like I do, but many people are given these opportunities and choose not to go. Exploring is fascinating and you can even do it in the comfort of your own backyard. I believe the world belongs to those of us that are curious. Curious every day, about everything that makes your life more interesting. Try asking questions, challenging the status quo and investing in learning about the future possibilities and you won’t believe the outcome.
The world is waiting – what is keeping you from discovering and evolving?
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