As a sit in my office very early on this morning of December 22, 2011 I can't help reflecting on this past year and what it means to finally take a breath and celebrate joy. It doesn't matter what religion you are, you should have the ability to take a minute, slow down and learn to appreciate your blessings. I have no time for "bah humbug" or those who feel it necessary to take the spirit out of this holiday. I am receiving cards from friends all over the world that celebrate this holiday even though they may not be Christian. How hard is it to let others enjoy their "time?" How difficult is it to have some quiet peace on earth? It shouldn't be hard at all if you could for one minute think of others instead of yourselves.
As business slows downs for at least a few days try and collect your thoughts, organize your life for 2012 and be at peace. Look at all the problems you could have, deal with the ones you do have and decide to change the ones you can. I am a firm believer in re-booting for the next year. It helps me prioritize, organize and finalize my 2011 to move steadily into 2012.
So let's get ready for a splendid new year and remember "if you can't sleep, just count your blessings instead of sheep!"
Cindy Novotny is a motivational speaker, author, personal coach and trainer that specializes in sales, customer service, and leadership. She is the author of the book "Living with No Balance and Loving It." She travels the globe 50 out of 52 weeks a year. She is a great inspiration for many people. Her passion, and no nonsense approach is what keeps many companies and individuals requesting her services.
Thursday, December 22, 2011
Monday, December 12, 2011
Tom Peter's 7 Step Path to Sustaining Success & Cindy's Twist on This!
I have always been a big fan of Tom Peters and his recent blog on the 7 Step Path to Sustaining Success really says it all...
-You take care of the people.
-The people take care of the service.
-The service takes care of the customer.
-The customer takes care of the profit.
-The profit takes care of the re-investment.
-The re-investment takes care of the re-invention.
-The re-invention takes care of the future.
(And at every step the only measure is EXCELLENCE.)
Read this again and think about it carefully - it makes perfect sense. You live this every day, if you do your job right and take pride and care in the company you work for or own. A big, successful company takes care of their people which in turn creates happy people. Those happy people are now in charge of your clients and provide excellent service. That excellent services gives you an ecstatic customer base which makes them return and continues to build your profit. The more profit you make, the more you re-invest to make your company better and stronger for the years to come. That re-investment turns to innovation which leads you in to a successful future.
Practice these steps as you continue to think about the new year that is shortly upon us!
-You take care of the people.
-The people take care of the service.
-The service takes care of the customer.
-The customer takes care of the profit.
-The profit takes care of the re-investment.
-The re-investment takes care of the re-invention.
-The re-invention takes care of the future.
(And at every step the only measure is EXCELLENCE.)
Read this again and think about it carefully - it makes perfect sense. You live this every day, if you do your job right and take pride and care in the company you work for or own. A big, successful company takes care of their people which in turn creates happy people. Those happy people are now in charge of your clients and provide excellent service. That excellent services gives you an ecstatic customer base which makes them return and continues to build your profit. The more profit you make, the more you re-invest to make your company better and stronger for the years to come. That re-investment turns to innovation which leads you in to a successful future.
Practice these steps as you continue to think about the new year that is shortly upon us!
Thursday, December 8, 2011
End the Year with Positivity & Teamwork!
This week, my team focused a lot on teamwork and being positive in the workplace. Yes, yes - we all say this and talk about this a lot - but do you actually act on it? I know that as tired as I am sometimes, I don't always have the most upbeat attitude but I will say, I do try my ABSOLUTE best every single day. Now, it's your turn and my team's turn. I will tell my daughter all the time when I call her - let's be a little more positive Jess! Sometimes, she gets annoyed with me by saying that - but later, she thanks me because just smiling will make you feel better. TRY IT. A successful team cannot operate with negative vibes and attitudes - bottom line. As hard as it can be, don't bring the drama to work with you; not only doesn't it make your day less productive - it weakens your team players. End this year on a positive note and make your goals strong for a SUCCESSFUL 2012!
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