Cindy Novotny is a motivational speaker, author, personal coach and trainer that specializes in sales, customer service, and leadership. She is the author of the book "Living with No Balance and Loving It." She travels the globe 50 out of 52 weeks a year. She is a great inspiration for many people. Her passion, and no nonsense approach is what keeps many companies and individuals requesting her services.
Tuesday, February 24, 2009
It is always done this way!
So here I am at home trying to be normal. I go to my local grocery store and pharmacy to refill a prescription. I walk through the aisles and find that the line is fairly long, winding through the aisles to the pharmacy window. I get in line with my cart and a woman in front of me tells me that the elderly lady sitting down over there is behind her. I smile at the lady seated and say "ok, I will make sure you go before me." I stand in line for about 10 minutes while everyone ahead of me gets their meds, and just when it is clear I am next, I say o the elderly woman, "ok it is your turn." With that a very O.C. (Orange County) woman standing in a differnt line in a different aisle, says "excuse me I am next." I politely say - "oh no, we have been waiting in line for 10 minutes and this elderly woman is next." Ms. O.C. says - "that is not the line - it is always done this way - we stand in this aisle so I am next." Now I am not exaggarting, this woman was going to fight me and the nice elderly lady to get her place in line because that is how it is always done! Well she met her match. I am not one to back down anyway, but put me in charge of helping a "grandma" and I am all over that. This woman is an example of what is wrong with this world. It is not about you, it is about everyone. It is not about just having good manners and being a thoughtful person, it is about you never know who is watching you. So I decided to see who this woman was. I always wanted to be a PI - I followed her "cautiously" around the grocery store and then checked out right next to her, pushed my cart toward my car, which was parked not far from hers and as our eyes met, I said very nicely - "I am so sorry I didn't know the rules of the pharmacy today." "Thanks for helping me out." She looked shocked and said, "did I really seem that rude." I again in my nicest voice said "yes." I proceded to ask her if she lived in the neighborhood, and we exchanged small talk - knowing alot of the same people. She then said she was sorry for her bad attitude. I said thanks for the apology - now I won't have to personally bad mouth you around town - because in this town that "is how it is always done." Enjoy you week - and be nice - you never know who is watching you.
Subscribe to:
Post Comments (Atom)
1 comment:
Have you ever considered about including a little bit more than just your articles?
I mean, what you say is important and everything.
But imagine if you added some great visuals or video clips to give your posts
more, "pop"! Your content is excellent but with images and clips, this blog could definitely be one of the most beneficial in its field.
Very good blog!
Here is my web page :: cash payday loan
Post a Comment